What happens if no option for bank transfer is selected or incorrect details are used?

How can I process a bank transfer?

To process a bank transfer, the batch of the invoice must have the option to be paid via bank transfer. This option can be indicated in the profile used for the batch.

What should the member do for a bank transfer?

The member must log in to the payment page and make a payment choice for the bank transfer. After confirming their choice, the member will receive the payment instructions for the transfer. When the member transfers the correct amount with the right reference, the received amount can be processed by our system.

What happens if no option for bank transfer is selected or incorrect details are used?

If no option for bank transfer is selected for the batch, the wrong installment amount is transferred, or an incorrect reference is used, unfortunately, the amount cannot be processed. In that case, our system will refund the amount within a few days.