What should I do if a member pays directly to the organization instead of using ClubCollect?

What should I do if a member pays directly to the organization instead of using ClubCollect?

If a member pays directly to your organization (for example, by transferring the funds directly to your bank account), you can process this payment within ClubCollect.

How do I record an external payment in ClubCollect?

1. **Open the Invoice**: Navigate to the invoice in ClubCollect that corresponds to the payment received.

2. **Add External Payment**: At the top of every invoice, you will find several options. Click on the **‘Add External Payment’** button.

3. **Enter Payment Details**: Using this feature, you can add an invoice line with the amount that was paid.

Once you complete these steps, the amount will be marked as paid by ClubCollect and will appear as an invoice line in the invoice.