The perfect package for every organisation
A monthly subscription with no startup costs for payments and communication. All packages can be upgraded with additional modules.
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Member Administration
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Frequently Asked Questions
In order to comply with legal requirements, we need to know whether you are registered as a representative of an official organisation.
That is why we require the following KYC documents:
- Proof that you are an official representative of an official organisation
- Photo ID of an official signatory or signatories
- Bank statement of the organisation (with at least IBAN, name and address of the account holder)
Your finances are crucial and we understand that. Therefore, we are committed to taking care of them as if they were our own. Payments are processed by our partner PAY.nl and paid directly to your organisation.
Additionally, ClubCollect is registered with the Chamber of Commerce as a financial service provider.
This means that we must at all times be able to account for which parties we work with.
Depending on your subscription, you will receive an invoice on a monthly basis or on an annual basis.
Monthly invoicing takes place at the end of each period and annual invoicing takes place at the beginning of the subscription year.
Transaction costs (for payments and/or communication) are always invoiced in the period in which they take place.
You can upgrade your subscription whenever you want. Downgrading is possible at the end of the subscription.
If you downgrade the subscription before all outstanding invoices have been collected, all current payments will be executed, but no new payments can be initiated.
Yes, you can, we have made it easy for you to import and export data to our system.
You can fully switch to our system, but you can also use our system as a supplement, for example only for invoicing.
Usage-based costs
Pay only for what you use, in addition to the cost of your plan.
We've got you covered
World class support
Get access to our highly acclaimed support team, renowned for their exceptional assistance and prompt response, to assist you via phone and email.
Help resources
Tap into our array of help resources, featuring an extensive FAQ, insightful webinars and valuable documents to ensure you can use our product with confidence and ease.
Elevate productivity
Integrate ClubCollect with your member administration or bookkeeping software and streamline your data management.
Further questions?
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