A smart member portal that makes managing your organisation easy.
Each member gets their own personal portal with all the key info. From checking membership fees or plans to updating details, everything’s just a click away. Save time and maintain efficient, clear administration.
- Members can update their details, such as address and email.
- Overview of invoices and payments, direct payment available.
- Digital membership card with unique QR code.
They save time with ClubCollect
Benefits of the demo
- Get a personalised tour tailored to your specific needs.
- See how our user-friendly interface makes your work simpler.
- Discover how to streamline communication and billing with one platform.
- Explore customisation options and integration with your existing systems.
“With ClubCollect we can be GDPR-compliant, and have found a strong partner who helps us collect membership fees on time and looks after our member administration.”
Supporters Club Vitesse
4.9/5
Discover the benefits of our solutions.
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Through ClubCollect, a button on your website, or our web app, members can log into their own environment. Through various methods, the member can directly access their own environment.
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When receiving a payment request or direct debit announcement, they can log directly into the member portal. During payment collection, the member receives a message that takes them directly to their personal environment.
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The member's name. The member can provide a name change.
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The member's email address(es). Here, the member can change one or more email addresses if different ones are used for communication and billing.
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The member's phone number. If a member has a new phone number, it can be changed here.
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The member's address. In case of a move, this can be easily updated.
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If known, the member's IBAN number. If the membership fee is paid via direct debit, a different IBAN number can also be provided.
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The digital membership card is branded with the club's logo. The member immediately sees that they are part of the club.
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Each card has a unique QR code linked to the member. You can use this QR code in various ways to ensure locations or events are only accessible to members.
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All invoices, both membership fees and invoices after payment for activities, are displayed. The member can download a PDF of the required invoice if desired.
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The payment status is shown with each invoice. The member immediately sees whether everything has been paid or if there is something left to pay.
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First, there are the various payment options you as an association choose. One-time payment, installments, and the number of installments. You choose how many installments you as a club want to offer, or give members the option with a maximum number you select.
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The payment methods you offer as an association. Think of direct debit, iDEAL, credit card, bank transfer, or Apple Pay. Depending on your settings, the member can choose their desired payment method directly from their environment.
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If you use direct debit, the member receives an announcement and payment confirmation. From the announcement, the member can go directly to their personal environment for more information.
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You will receive at most one email notification per day for open questions. You can easily respond to the member's question, and the member will receive a notification about it.
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Everything is linked to the member and is automatically tracked. You can always read through the previous conversations.
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The upcoming activities are listed in the overview with key information. The member can see the date, time, location, and name of the activity.
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The member can sign up for the activity, and a confirmation will be sent. The registration is also saved in the member area, so the member can find it later.
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With a click, you can share documents with members, which they can view through their personal area. Think of newsletters, house rules, meeting notes, etc.
What our customers say...
I am more than satisfied with ClubCollect. The technical support during the startup was very fast and helpful. We had a manual system before, and this saves us a lot of time and energy. The way it is set up is great; a super user-friendly system!
Mama Vita
Everything runs smoothly, and when I call for something, it works great. I also get help very quickly when I have questions. In my opinion, the package is complete. Forms and ticket sales also work very well.
Ronin MMA
We are a small association, and we use ClubCollect for finances and payments. We also use Forms a lot, and it works very well for us. With ClubCollect, we have a good overview of who filled out what, and the payments are processed smoothly. We are definitely satisfied.
Den Haag Lacrosse
Trusted by over 1700 organisations, from large to small
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Additional Information
Easy access to the member area
At ClubCollect, all members have access to their own member area where they can easily find all important information. This member area is designed to make the experience as smooth and accessible as possible for members. Thanks to various login options, members can always and easily access their personal space, anywhere.
Members can log in via ClubCollect, a button on their own website, or our user-friendly web app. This versatility ensures that members can access their personal space in the way that works best for them. Whether it's viewing membership fee payments or updating personal details, everything is within reach.
When receiving a payment request or a direct debit announcement, ClubCollect provides a direct login option to the member area. From this message, each member can be immediately redirected to their personal area. This keeps the process simple and encourages engagement without extra steps.
Easy data updates
At ClubCollect, members can easily manage and update their data through the member area. This gives members control over their personal information, ensuring smooth communication and accurate administration. With just a few clicks, members can make changes without the involvement of the club.
For example, members can update their name if there is a name change. Changing one or more email addresses is also simple, which is useful when different email addresses are used for communication and billing. This ensures that important messages always reach the right place.
Members can also update their phone number, for example, in case of a new number. Changing an address is just as easy; the address can be updated directly in the member area. If the membership fee is paid by direct debit, ClubCollect also allows the IBAN number to be updated. This makes managing financial data as easy as updating contact details.
A digital membership card with a unique QR code
With ClubCollect, each member receives access to their own digital membership card in their personal area. This digital card, featuring the club's logo, ensures members feel immediately connected. The digital membership card is not only a recognizable proof of membership but also provides practical benefits for both the club and its members.
Each digital membership card is equipped with a unique QR code that is directly linked to the member. This QR code can be used in various ways, such as granting access to venues or events that are exclusive to members. This ensures not only efficient access but also a safe and controlled environment that can only be used by members.
At ClubCollect, all members have access to their own member area where they can easily find all important information. This member area is designed to make the experience as smooth and accessible as possible for members. Thanks to various login options, members can always and easily access their personal space, anywhere.
Members can log in via ClubCollect, a button on their own website, or our user-friendly web app. This versatility ensures that members can access their personal space in the way that works best for them. Whether it's viewing membership fee payments or updating personal details, everything is within reach.
When receiving a payment request or a direct debit announcement, ClubCollect provides a direct login option to the member area. From this message, each member can be immediately redirected to their personal area. This keeps the process simple and encourages engagement without extra steps.
Easy data updates
At ClubCollect, members can easily manage and update their data through the member area. This gives members control over their personal information, ensuring smooth communication and accurate administration. With just a few clicks, members can make changes without the involvement of the club.
For example, members can update their name if there is a name change. Changing one or more email addresses is also simple, which is useful when different email addresses are used for communication and billing. This ensures that important messages always reach the right place.
Members can also update their phone number, for example, in case of a new number. Changing an address is just as easy; the address can be updated directly in the member area. If the membership fee is paid by direct debit, ClubCollect also allows the IBAN number to be updated. This makes managing financial data as easy as updating contact details.
A digital membership card with a unique QR code
With ClubCollect, each member receives access to their own digital membership card in their personal area. This digital card, featuring the club's logo, ensures members feel immediately connected. The digital membership card is not only a recognizable proof of membership but also provides practical benefits for both the club and its members.
Each digital membership card is equipped with a unique QR code that is directly linked to the member. This QR code can be used in various ways, such as granting access to venues or events that are exclusive to members. This ensures not only efficient access but also a safe and controlled environment that can only be used by members.
An overview of all invoices and payments
ClubCollect makes it easy for members to manage all their financial matters in one place. In their personal space, members can access an overview of all invoices and payments. Whether it's membership fees or invoices from participating in activities, everything is clearly displayed. This ensures clarity and avoids confusion.
For each invoice, the payment status is clearly indicated, so members can immediately see whether there is an outstanding payment or if everything has already been paid. Additionally, ClubCollect offers the option to download invoices as PDFs, which is handy for members who want to keep track of their records or need an overview for other purposes.
Easy payment of outstanding invoices
With ClubCollect, members can easily pay their outstanding invoices through their personal digital space. This not only provides convenience but also ensures quick and efficient processing of payments. Whether it's for membership fees, participation in activities, or other costs, everything is just a few clicks away. Learn more here about all the options for collecting membership fees.
As a club, you can decide which payment options to offer. ClubCollect offers the flexibility to make payments all at once, in installments, or over a number of installments chosen by you. This allows the club to choose what best suits the needs of your members, or you can give the members the choice within the limits you set.
Additionally, ClubCollect offers several payment methods, such as direct debit, iDEAL, credit card, bank transfer, and Apple Pay. Depending on the settings you choose, members can directly select their preferred payment method and complete the payment easily in their area. This makes the process not only convenient for members but also efficient for the club.
The member can directly ask the club questions
With the Conversations feature of ClubCollect, members can easily ask questions about an invoice, activity, or other matters. Members can contact the club directly from their digital space, ensuring smooth and accessible communication. This makes it easier to get quick answers and resolve issues directly, contributing to a positive member experience.
Sign up directly for activities
With ClubCollect, members can easily register for upcoming activities via the member portal. At a glance, each member can see which activities are coming up and can sign up directly and, if necessary, make a payment. This makes the process fast, clear, and easy for both members and the club.
All upcoming activities are clearly listed in an overview with all the important information such as date, time, location, and the name of the activity. This allows members to know exactly what to expect and make an informed decision about participating. This helps increase engagement and participation within the club.
After signing up for an activity, the member immediately receives a confirmation. This registration is automatically stored in their member area, so the member can always check which activities they have registered for. This ensures an organized overview and makes it easy to manage appointments and participation.
Share information quickly with members
With ClubCollect, you can easily share important documents with members, which they can view directly in their personal space. Whether it's newsletters, house rules, meeting minutes, or other important information, everything is quickly and clearly available for your members. This ensures streamlined communication and keeps everyone informed about what's happening in the club.
ClubCollect makes it easy for members to manage all their financial matters in one place. In their personal space, members can access an overview of all invoices and payments. Whether it's membership fees or invoices from participating in activities, everything is clearly displayed. This ensures clarity and avoids confusion.
For each invoice, the payment status is clearly indicated, so members can immediately see whether there is an outstanding payment or if everything has already been paid. Additionally, ClubCollect offers the option to download invoices as PDFs, which is handy for members who want to keep track of their records or need an overview for other purposes.
Easy payment of outstanding invoices
With ClubCollect, members can easily pay their outstanding invoices through their personal digital space. This not only provides convenience but also ensures quick and efficient processing of payments. Whether it's for membership fees, participation in activities, or other costs, everything is just a few clicks away. Learn more here about all the options for collecting membership fees.
As a club, you can decide which payment options to offer. ClubCollect offers the flexibility to make payments all at once, in installments, or over a number of installments chosen by you. This allows the club to choose what best suits the needs of your members, or you can give the members the choice within the limits you set.
Additionally, ClubCollect offers several payment methods, such as direct debit, iDEAL, credit card, bank transfer, and Apple Pay. Depending on the settings you choose, members can directly select their preferred payment method and complete the payment easily in their area. This makes the process not only convenient for members but also efficient for the club.
The member can directly ask the club questions
With the Conversations feature of ClubCollect, members can easily ask questions about an invoice, activity, or other matters. Members can contact the club directly from their digital space, ensuring smooth and accessible communication. This makes it easier to get quick answers and resolve issues directly, contributing to a positive member experience.
Sign up directly for activities
With ClubCollect, members can easily register for upcoming activities via the member portal. At a glance, each member can see which activities are coming up and can sign up directly and, if necessary, make a payment. This makes the process fast, clear, and easy for both members and the club.
All upcoming activities are clearly listed in an overview with all the important information such as date, time, location, and the name of the activity. This allows members to know exactly what to expect and make an informed decision about participating. This helps increase engagement and participation within the club.
After signing up for an activity, the member immediately receives a confirmation. This registration is automatically stored in their member area, so the member can always check which activities they have registered for. This ensures an organized overview and makes it easy to manage appointments and participation.
Share information quickly with members
With ClubCollect, you can easily share important documents with members, which they can view directly in their personal space. Whether it's newsletters, house rules, meeting minutes, or other important information, everything is quickly and clearly available for your members. This ensures streamlined communication and keeps everyone informed about what's happening in the club.